Amy Peterson, C.N.A.

New Orleans, Louisiana, 70115

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Summary of Computer Experience

Network Operating Systems

 

 

 

 

 

 

 

Programming Environments:

 

 

 

 

 

 

 

 

 

 

 

Projects:

 

 

 

 

 

 

 

 

 

 

 

Novell Network Operating System: (ver. 3.11 & 4.11)

    • Installation and configuration of Novell Client on Windows 95 and Windows NT workstations.
    • Troubleshooting and general user support in migration to Novell 4.11.
    • Installation of Novell 4.11 server operating system
    • Creation of objects and containers, planning of network tree.
    • Administration and user support for Novell 3.11 operating system.

 

Windows NT Operating System:

    • Installation and configuration of Windows NT Workstation (ver. 4.0).
    • Visual Basic for Applications-- interface and standalone application development in Office 97 and related products.
    • FrontPage98-- Web development, HTML, CGI scripting

 

Spreadsheets and Database:

    • Data management and programming in: Excel, Lotus 1-2-3, Access, Filemaker
    • Time and billing software (various legal and conventional accounting systems)
    • On-line legal, medical, library databases

 

Examples of Projects and Application Development:

  • Visual Basic for Applications/Excel; authored a network based interface between two diverse proprietary billing systems for a major utility company to allow billing personnel to print bills and create billing history records accessible on desktop (Windows NT Workstation  interfacing with NT and UNIX server-based environment).
  • Installation and configuration of 200+ workstations in Novell network upgrades and migrations.
  • Microsoft Project 97/98; created a legal case-management procedure for a small legal firm; used Project extensively in planning and preparing budget for network re-design and upgrade at major plaintiff firm in New Orleans.

 

General:

    • Administration and network support for the following: Microsoft Office ’97 (Powerpoint, Access, Excel, Word); Corel Office Suite; Netscape, Microsoft Explorer, TCP/IP setup and administration on workstations, various email systems.
    • PC hardware installation and repair; software and hardware troubleshooting/Helpdesk; Internet research
Employment

New Orleans

1997-present

 

 

 

 

 

 

 

 

 

Long-term contract

  • Application Development and Database coding, under sub-contract to Maxim Group (subsidiary of Aerotek) for Entergy Corporation, New Orleans, Louisiana; assisted in configuration and coding of proprietary billing system database, principal programmer in VBA development of interface for end-users to allow merging of data produced by database and legacy billing systems; this contract involved extensive travel between New Orleans and Little Rock, contact with end-users, and delegation of workload to other members of programming team; September 1998-Present.
  • Network Migration and User Support, under sub-contract to TekSystems (subsidiary of Aerotek) for Bank One, New Orleans, Louisiana; assisted in upgrade of Novell based network, configuring client software, troubleshooting, and re-installation of print queues for individual users; August - September, 1998.
  • Network Migration and User Support, under sub-contract to Wang Global for CNG Producing, New Orleans, Louisiana; assisted in migration of 400 user Novell based network from version 3.11 to 4.11 network operating system, including user-name conformation, configuring client software, troubleshooting, and re-installation of print queues for individual users; May-August, 1998.
  • Network Administration and technical documentation, Plaintiff litigation firms in New Orleans area. Included installation of network workstations, training of clerical staff, maintenance and backups of Novell 3.12 & 4.11 systems, general PC repair and upgrades; 1997-1998.
Education
  • Certified Novell Administrator (Intranetware 4.11), September, 1998.
  • Ph.D. Latin American Studies, Tulane University, New Orleans, Louisiana, 1994.
  • M.A. English and Creative Writing, University of Illinois at Chicago, Chicago, Illinois, 1987.
  • B.A. English and Creative Writing, Miami University, Oxford, Ohio, 1985.

Languages

  • Portuguese, Spanish, French.
References Available upon request.                               Contact Me